Get advice

A man and woman sitting across from each other at a desk during a conversation in an office. The man is wearing a beige sweater and a lanyard, and the woman has dark hair and is wearing a blue shirt. There is a computer monitor, a keyboard, a mug, and some colorful items on the desk.

Folkestone & Hythe Advice

Operated by Dover, Deal & District Citizens Advice

at the Rainbow Centre, 69 Sandgate Road, Folkestone, CT20 2AF

Need help?

Our opening hours

Wednesday

appointments

only

9:30am to 3pm

Drop ins Thursday's 10am to 3pm

Our opening hours Wednesday appointments only 9:30am to 3pm Drop ins Thursday's 10am to 3pm

Our story

☻

Continuing to provide support

We continue to provide support to Folkestone and Hythe District Council residents.

❋

Dover, Deal & District Citizens Advice

Temporary cover for Folkestone and Hythe residents was put in place by Dover, Deal & District CA until the end of March 2025 after this we became a permanent service operating from the Rainbow Centre.

✦

Folkestone & Hythe District Council

Folkestone & Hythe District Council has now agreed a new partnership with Dover, Deal and District CA to ensure this valuable support remains available to its residents.

✿

Closure of Shepway Citizens Advice

Shepway Citizens Advice sadly closed in December 2024.

Our opening hours

Wednesday Appointments only

  • 9:30am to 3pm

Thursday Drop ins

  • 10am to 3pm

Telephone Number:

01304 353861

Address:

1st Floor, Rainbow Centre, 69 Sandgate Road, Folkestone, CT20 2AF

Google Maps Link

What3Words: ///stickler.montage.publisher

Client testimonial

A man and woman sitting at a table looking at a laptop, with papers, a coffee mug, and a smartphone nearby in a bright, indoor space with large windows and greenery outside.

“

I came to Folkestone worried about filling in my PIP form, I can only send my thanks and best wishes to the team at Folkestone for their help with it!


Anonymous, 2025 (image shown is for illustration purposes only)

Need to get in touch?

We aim to respond to messages sent using the form within 10 working days.

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